A leading private organization in Multan is seeking qualified candidates for the positions of Call Operator and Supervisor. These roles offer excellent opportunities for individuals interested in contributing to the organization’s operations and management functions.
Responsibilities
- Call Operator:
- Handle incoming customer calls and provide excellent customer service.
- Address customer inquiries, concerns, and issues in a professional and timely manner.
- Maintain clear and accurate records of calls and customer interactions.
- Direct calls to appropriate departments or team members when necessary.
- Supervisor:
- Oversee and manage daily operations within the organization.
- Supervise a team of employees to ensure work is completed efficiently and on time.
- Monitor staff performance and provide guidance and support as needed.
- Maintain operational standards and ensure compliance with company policies.
- Report on team performance and suggest improvements when necessary.
Qualifications
- Education:
- Middle, Matric, Intermediate, Bachelor, or Master’s degree.
- Experience:
- For Call Operator: Previous experience in customer service or call handling is preferred.
- For Supervisor: Prior supervisory or management experience is a plus.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and handle multiple tasks.
- Strong organizational and problem-solving skills.
- (Discuss during the interview) – Additional relevant experience and qualifications will be considered.
Benefits
- Competitive salary and performance incentives.
- Opportunities for career growth and professional development.
- Full-time position with benefits such as health insurance (discuss during the interview).
- Work in a dynamic and supportive environment.
- (Discuss during the interview) – Any additional benefits or perks available.
Application Instructions
Interested candidates should submit their CV through one of the following methods:
- Apply Online: Visit the company’s website to submit your application.
- WhatsApp Channel: Join the WhatsApp channel to apply and get updates.
- Important: Be among the first 25 applicants to ensure early consideration.
Please include your work experience, educational background, and any relevant certifications in your CV.
