Selective E-commerce Automation, based in Daska, Punjab, Pakistan, is a full-service channel management agency specializing in helping retail brands maximize sales on platforms like Amazon, eBay, Etsy, Shopify, and Walmart Marketplace. We are seeking a dedicated and detail-oriented Virtual Assistant to join our team on-site. This full-time role offers an opportunity to support our operations, ensuring efficiency and exceptional customer service in the dynamic e-commerce industry.
Responsibilities:
- Provide administrative support, including managing schedules, organizing meetings, and handling correspondence.
- Respond to customer inquiries in a timely and professional manner.
- Assist in maintaining records, files, and databases for efficient access and retrieval.
- Perform data entry and help with updating listings, optimizing content, and organizing supplier information.
- Support marketing and sales initiatives by assisting with task coordination and project updates.
- Coordinate with team members to ensure smooth workflow and task completion.
- Monitor and manage order processing, ensuring timely follow-up on requests and issues.
- Assist in preparing reports and summaries for performance analysis and reviews.
- Stay updated on company tools and processes to maintain operational efficiency.
Qualifications:
- Proficiency in administrative support and task management.
- Strong organizational and time management skills to handle multiple priorities effectively.
- Excellent communication and customer service skills to interact with clients and team members.
- Familiarity with tools like Microsoft Office, G Suite, and basic task management software.
- Previous experience in e-commerce or digital marketing is a plus but not mandatory.
- Ability to work effectively in a fast-paced environment.
- Minimum educational requirement: High school diploma or equivalent.
Benefits:
- Competitive salary based on skills and experience.
- Opportunity to work in the growing e-commerce industry with a dynamic team.
- Access to professional development and learning resources.
- Supportive and collaborative workplace environment.
Application Instructions:
If you are an organized, proactive individual eager to contribute to a thriving e-commerce business, we encourage you to apply. Please submit your CV detailing your administrative and relevant experience.