A renowned Travel Agency in Lahore, Punjab, is seeking qualified and motivated individuals for the positions of Travel Agent and Ticketing Staff. As advertised in the Jang Newspaper on November 29, 2024, this opportunity offers full-time employment in the vibrant field of travel and transportation. If you have a passion for customer service and enjoy working in the travel industry, this role could be an excellent fit. The company is looking for candidates with educational backgrounds ranging from Matric, Intermediate, to Bachelor’s degrees (BA). The deadline to apply for this opportunity is December 15, 2024.
Responsibilities
The roles of Travel Agent and Ticketing Staff involve diverse and exciting tasks, making every day unique and engaging. Key responsibilities include:
- Travel Agent:
- Assist clients in planning and booking domestic and international travel itineraries, including flights, accommodations, and transportation.
- Offer travel advice, including visa requirements, travel insurance, and destination recommendations.
- Handle inquiries about travel packages, promotions, and special deals.
- Maintain excellent customer relationships by addressing questions and resolving issues promptly.
- Stay updated on industry trends, airline policies, and global travel restrictions to ensure accurate guidance for clients.
- Ticketing Staff:
- Process flight bookings and issue tickets accurately using ticketing software.
- Provide clients with clear and accurate information about flight schedules, prices, and ticketing options.
- Assist with rescheduling, cancellations, and refunds while ensuring customer satisfaction.
- Verify travel documents to ensure compliance with airline and immigration requirements.
- Collaborate with airline representatives and travel suppliers to ensure seamless operations.
These positions require individuals with a service-oriented mindset who can multitask effectively and communicate professionally with clients.
Qualifications
To excel in the roles of Travel Agent or Ticketing Staff, candidates must meet the following qualifications:
- Educational Background:
- Minimum education of Matric; preference will be given to candidates with Intermediate or Bachelor’s (BA) degrees.
- Candidates with diplomas or certifications in travel, tourism, or ticketing will have an advantage.
- Skills:
- Excellent communication and interpersonal skills to engage with customers effectively.
- Proficiency in ticketing software and travel booking platforms is a plus.
- Strong organizational skills and attention to detail for managing multiple bookings and itineraries.
- Ability to work under pressure and handle challenging situations calmly.
- Knowledge of global travel trends, airline policies, and visa regulations is beneficial.
- Experience:
- Prior experience in the travel or tourism industry is preferred but not mandatory.
- Fresh candidates with enthusiasm for travel and a willingness to learn are encouraged to apply.
Benefits
The Travel Agency offers competitive benefits to ensure employee satisfaction and professional growth. These include:
- Competitive Salary: Attractive salary packages based on skills and experience.
- Career Growth Opportunities: Gain valuable experience in the travel and tourism industry with room for advancement.
- Work-Life Balance: Full-time roles with structured schedules for better work-life balance.
- Training Programs: Opportunities to enhance skills through company-provided training in ticketing software and customer service.
- Collaborative Environment: Work with a supportive team of travel professionals in a dynamic workplace.
These benefits make this job an appealing option for individuals looking to grow their careers in the travel industry.
Applying Guide
Follow these simple steps to apply for the Travel Agent or Ticketing Staff positions:
Apply Before the Deadline: Submit your application before December 15, 2024, to secure your chance to be considered for these exciting roles.
Update Your CV: Highlight relevant experience, skills, and educational qualifications. Tailor your CV to emphasize skills like communication, organization, and customer service.
Prepare a Cover Letter: Write a brief cover letter explaining your interest in the role, relevant experience, and how you can contribute to the company’s success.
Submit Your Application:
Upload your CV through the provided online application portal or share it via the WhatsApp channel mentioned in the job ad.
Ensure that your contact information is accurate and updated.
Prepare for the Interview:
If shortlisted, you will be contacted for an interview.
Be ready to discuss your skills, passion for the travel industry, and how you handle customer interactions.
