Macrif Consulting is offering an exciting opportunity to launch an international career as an Insurance Virtual Assistant (IVA). This role involves providing vital administrative and customer support to professionals in the U.S. insurance industry. With a 3-month Training Program starting in the 1st week of January 2025, this is an excellent opportunity for individuals looking to enter the insurance industry. The position can be onsite in Karachi or offsite for female candidates and those based outside Karachi.
Responsibilities
As an Insurance Virtual Assistant, your primary duties will include:
- Managing Client Inquiries and Policy Updates: Address client queries and update their insurance policies as required.
- Processing Insurance Claims and Documentation: Assist with the processing of claims, ensuring all necessary documentation is complete and accurate.
- Scheduling Appointments: Coordinate and schedule meetings, ensuring all insurance-related appointments are managed efficiently.
- Ensuring Excellent Customer Satisfaction: Provide support and assistance to ensure customers are satisfied with the services provided.
Qualifications
- Educational Requirements:
- Bachelor’s or Master’s degree in any field is preferred.
- Final-year students and recent graduates are encouraged to apply.
- Experience:
- Prior experience in customer service, the insurance industry, or administrative roles is advantageous but not required.
- Skills:
- Strong communication and organizational skills.
- Proficiency in using computers and managing digital documentation.
- Ability to work both independently and as part of a team.
Benefits
- Training Program: A 3-month comprehensive training program that will be offered at no cost to selected candidates.
- Job Placement: Upon successful completion of the training, candidates will have the opportunity to work with a USA-based insurance agency.
- Work Schedule: The program runs from 8:30 PM – 10:00 PM, Monday to Thursday.
- Flexible Work Options:
- Onsite training at Clifton, Karachi for candidates based in Karachi.
- Offsite (remote) positions available for female candidates or those based outside Karachi.
Application Instructions
- How to Apply: Interested candidates should submit their CV to the provided email address or apply online through the official website.
- Required Documents: Ensure your CV includes relevant work experience, qualifications, and certifications.
- Deadline: Applications should be submitted by December 15, 2024.