An International Call Center in Lahore is hiring motivated and enthusiastic candidates for the positions of Call Center Agent and Call Center Staff. This is a full-time opportunity for individuals who have a passion for customer service and communication. Join our dynamic team and contribute to providing excellent support to clients and customers worldwide.
Available Positions
- Call Center Agent
- Call Center Staff
Responsibilities
- Call Center Agent:
- Handle inbound and outbound calls professionally.
- Provide accurate information to customers regarding products, services, or inquiries.
- Address customer concerns and complaints in a timely and effective manner.
- Ensure a high level of customer satisfaction through clear and friendly communication.
- Call Center Staff:
- Assist in managing calls and providing necessary support to call center agents.
- Help in administrative tasks and maintaining records of customer interactions.
- Collaborate with other team members to improve customer service processes.
Qualifications
- Call Center Agent:
- Bachelor or Intermediate level education.
- Strong verbal communication skills and a friendly, professional demeanor.
- Prior experience in a call center is a plus but not mandatory.
- Call Center Staff:
- BA or Intermediate level education.
- Good organizational skills and ability to multitask in a fast-paced environment.
- Experience in customer service or a similar role is beneficial but not required.
Benefits
- Competitive Salary based on experience and qualifications.
- Health and Wellness Benefits, including medical coverage.
- Training and Development opportunities to help you grow within the company.
- Workplace Environment that encourages teamwork, communication, and continuous learning.
- Career Advancement opportunities as part of a global organization.
Application Instructions
- How to Apply: Interested candidates should submit their CV to the email address provided in the advertisement or apply online through the International Call Center’s website.
- Required Documents: Make sure to attach relevant qualifications, work experience, and certifications to your CV.
- Deadline: Applications must be submitted by December 19, 2024, or the closing date mentioned in the advertisement.
If you are eager to start a rewarding career in customer service, apply today and become part of our dedicated team at International Call Center, Lahore.
