We are looking for a dedicated and proactive Virtual Assistant to support our US-based clients. This is a full-time, on-site position in Islamabad, with working hours from 8 PM to 5 AM. You will be responsible for various administrative tasks to ensure smooth business operations, including customer support, communication management, and handling daily administrative duties.
Responsibilities:
- Customer Support: Provide responsive customer service through email, phone calls, and chat.
- Phone Management: Handle inbound and outbound calls, providing assistance as needed.
- Email Management: Write and manage emails, responding to client inquiries and following up as required.
- CRM Management: Use CRM tools to manage client interactions and maintain organized records.
- File Management: Organize and maintain digital files, ensuring easy access and retrieval.
- Appointment Setting: Schedule and manage appointments for clients, ensuring timely follow-ups.
- Lead Generation: Assist with lead generation and data gathering to support business growth.
- Social Media Management: Manage and update social media platforms, ensuring consistent brand presence.
- Data Organization: Gather and organize data for analysis and reporting purposes.
Qualifications & Skills:
- Excellent English Communication Skills: Strong written and verbal communication is a must.
- Calendar & Appointment Management: Ability to organize and manage appointments efficiently.
- Proficiency in Microsoft Office: Skilled in Word, Excel, and PowerPoint.
- Marketing Knowledge: Familiarity with marketing, advertising, and public relations concepts.
- Strong Organizational Skills: Ability to multitask and manage multiple projects simultaneously.
- Social Media Familiarity: Experience using and managing social media platforms.
- Cloud-Based Platform Proficiency: Comfortable with tools like Google Docs, Skype, and other remote communication apps.
- Time Management: Excellent ability to prioritize tasks and manage time effectively.
- Data Entry Skills: Accuracy and attention to detail in data entry.
- Fast-Paced Environment: Ability to work efficiently in a dynamic, fast-paced setting.
- Previous Experience: Prior experience in a similar role is preferred but not mandatory (discuss during the interview).
Benefits:
- Competitive salary and performance-based incentives.
- Opportunity to work with a global client base.
- Professional development opportunities.
- Collaborative and supportive work environment.
Application Instructions:
Interested candidates should submit their CV via email to the address provided in the image or apply online through our website. Ensure that your CV includes relevant work experience, qualifications, and certifications.